LIFETIME WARRANTY

 

  • All Tora Leathers hand crafted  goods  carry lifetime warranty on craftsman ships.

Any other occurring damages caused by unreasonable use or  normal wear and tear will not be covered.

  • Items  must be returned within  31 days or less.. items must be unused and in the same condition that you received it.

  • Item must be returned in its original packaging.

  • You must provide the order number or proof of purchase.

  • Unfortunately, we do not pay for shipping on returns or exchanges. You will be responsible to cover the cost of return/exchange shipping rates from your area.

  • Please note: if an item has been damaged, we will not accept it as a return.

  • Returns should be adequately packed. We cannot be held responsible for any damage the item may occur due to insufficient packaging, and we are also not liable for any damage to the item from tears, abrasions, sizes or general misuse when in your possession. In these cases, we will not be able to issue a refund. 

  • Shipping costs are non-refundable.

  • We offer FREE shipping on all orders above $300 CAD

  • Shipping rates vary depending on the country that the parcel is being delivered too

Canada ships with Canada Post $14.99 CAD

USA ships with Canada Post $24.99 CAD

Unfortunately, at this time we do not ship internationally 

 

  • Usually, packages are shipped within 48 hours depending on stock. Some goods are made to order and may take 5 business days to ship

 

  • Items that are lost in the post because you provided us with the wrong address are non-refundable and all fees to return the shipment to us and send it back out are at your own expense